Terms of Service

Last Updated: March 9, 2026

1. Agreement to Terms

By accessing or using OneMatch ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

OneMatch is operated by ONEMATCH LTD (Company Number 17076883), a private limited company registered in England and Wales.

Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

2. Service Description

OneMatch is a dating platform that provides users with one match at a time based on psychological compatibility. The Service offers:

Free Tier: Up to 3 matches
Premium Tier: Unlimited matches for £9.99/month

3. Account Registration

To use OneMatch, you must:

Be at least 18 years old
Provide accurate and complete registration information
Maintain the security of your account credentials
Notify us immediately of any unauthorized use of your account

4. Premium Subscription

Premium subscriptions are charged at £9.99/month and automatically renew until cancelled.

Important: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No partial refunds are provided for unused time within a billing period.

5. Refund Policy

Under UK Consumer Rights Act 2015, you have a 14-day cooling-off period from the date of purchase.

Waiver of Cooling-Off Period: By accepting your first match after purchasing a premium subscription, you acknowledge that you are requesting immediate access to the Service and hereby waive your 14-day cooling-off right. Once waived, no refunds will be issued.

For full refund terms, please see our Refund Policy.

6. User Conduct

You agree not to:

Use the Service for any illegal purpose
Harass, abuse, or harm other users
Impersonate any person or entity
Share inappropriate or offensive content
Attempt to access another user's account
Interfere with the proper functioning of the Service

7. Content and Privacy

By using OneMatch, you grant us permission to process your profile information and answers for matching purposes. We take your privacy seriously. Please review our Privacy Policy for details on how we collect, use, and protect your data.

8. Intellectual Property

All content, features, and functionality of OneMatch, including but not limited to the matching algorithm, design, text, graphics, and logos, are owned by ONEMATCH LTD and protected by copyright and trademark laws.

9. Service Modifications

We reserve the right to modify or discontinue the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

10. Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice, if you violate these Terms of Service. Upon termination, your right to use the Service will cease immediately.

11. Limitation of Liability

OneMatch is provided "as is" without warranties of any kind. We are not responsible for:

The accuracy of user-provided information
Interactions between users outside the platform
Any damages arising from your use of the Service
Service interruptions or technical issues

12. Dispute Resolution

These Terms shall be governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiation or, if necessary, through the courts of England and Wales.

13. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of significant changes by email or through the Service. Continued use of OneMatch after changes constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Company: ONEMATCH LTD

Company Number: 17076883

Email: Click to reveal

Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

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